Help and contact

Support

LiftJot support is handled by the developer at liftjot@gmail.com. Describe what you were trying to do and what happened. Telling us your app version and platform is helpful—the app’s About screen shows both.

Protect your privacy: please start without attaching workout files or screenshots containing personal information. LiftJot’s feedback draft includes app version, platform, and app language, but no workout data.

LiftJot is a free app supported by one developer. We read every message and reply as soon as we reasonably can, but response times are not guaranteed and support is provided on a best-effort basis.

Guides

Common questions

How do I move my log to another phone?

On the old phone, use the app’s data controls to create a backup. LiftJot prepares and checks a .workoutlog file, then opens the operating-system share sheet. Complete a save or share to somewhere the new phone can reach, and confirm that the copy actually arrived. On the new phone, use the restore option in the same data controls and select it. Creating a backup yourself is the recommended way to move between supported iPhone, iPad, and Android devices.

Is my training log backed up automatically?

Not in a way you should rely on. Depending on your platform, your settings, and your installed version, LiftJot may prepare a limited recovery copy that Apple or Google can include in operating-system-managed device backup. Working data and ordinary runtime files are not included. Transport is best effort: the operating system may never carry a copy, LiftJot cannot confirm that it did, and any copy may be out of date. A message in the app saying a recovery copy was prepared does not mean your log is backed up or that recovery is assured. Create a backup yourself and verify the resulting file.

The rest alert does not appear

LiftJot asks for notification permission when a rest timer first needs the system surface. If you declined it, enable LiftJot notifications in system settings. The timer inside LiftJot continues to work without permission. Device focus modes and notification settings can also hide or silence alerts.

Why does progress say there is not enough data?

LiftJot waits for enough performed history in the selected range before describing a trend. It avoids turning a small number of points into a confident-sounding claim.

How do I delete data?

The app's data controls include an option to clear your workout history. It removes your performed history, day notes, timer state, and the local recovery copies described in the privacy policy, while keeping your exercises, categories, exercise notes, and preferences. It cannot retract a copy already transported by Apple or Google, and it does not delete backups, CSV exports, or the safety copies LiftJot prepares around restore and import. Apart from the control offered directly after a successful restore, LiftJot has no in-app list or deletion control for those files. Delete every copy you saved outside LiftJot at its own destination.

I found a bug or want a feature

Use the feedback option on the app’s About screen, or email liftjot@gmail.com. If the issue concerns an import, first name the source app, the export type, your LiftJot version, and the exact error—do not attach the file unless we ask for it and you are comfortable sharing it.